Quality Assurance
SKILLS DEVELOPMENT PROVIDER (SDP) ACCREDITATION
Skills Development Providers (SDPs) can apply for accreditation directly via the QCTO website at qcto.org.za NB! Please copy the FP&M SETA QA Team on the following email: qcto@fpmseta.org.za
SDP’s must ensure that their subject matter experts (Facilitators, Assessors and Moderators) are registered with FP&M SETA.
Once accredited for occupational qualifications, SDP’s must ensure that learners are enrolled in the QCTO learner enrolment system by completing the spreadsheet and emailing it to learnerenrolments@qcto.org.za (Please CC qcto@fpmseta.org.za) within 21 working days after the start date of training, and the second enrolment must be done at least three months before the expected External Integrated Summative Assessment (EISA) date for each full or part qualification offered. For more details on learner enrolments please visit www.qcto.org.za.
ACCREDITED SKILLS DEVELOPMENT PROVIDERS (SDPs)
ASSESSMENT CENTRE ACCREDITATION
The assessment and certification of learners enrolled in occupational qualifications are conducted through the External Integrated Summative Assessment (EISA), a standardised evaluation process overseen by the QCTO. EISA is administered exclusively at accredited Assessment Centres, ensuring the integrity and quality of assessments.
A Skills Development Provider (SDP) can also apply to be an accredited Assessment Center but with different SME’s.
Assessment Centre accreditation is qualification-specific, meaning that Skills Development Providers (SDPs) and other entities seeking accreditation must apply separately for each occupational qualification they intend to assess. The accreditation process for Assessment Centres aligns closely with that of SDP accreditation. Entities interested in becoming accredited Assessment Centres should visit the QCTO website (www.qcto.org.za) to submit their applications.
REGISTRATION OF SUBJECT MATTER EXPERTS
Facilitators, Assessors And Moderators
The Fibre Processing and Manufacturing Sector Education and Training Authority (FP&M SETA) welcomes the registration of qualified Subject Matter Experts, including Facilitators, Assessors, and Moderators, to support the delivery of registered occupationally registered qualifications.
Registration Requirements
To work as a Facilitator, Assessor, or Moderator, individuals must be registered with the SETA that provides the specific qualification they wish to facilitate, assess, or moderate. The following documents are required for registration:
- Certified copy of ID
- Copies of relevant qualifications
- Assessor, and Moderator Statement of Results (from ETDP SSETA)
- Service Level Agreement
- Updated CV detailing experience and expertise
Roles and Responsibilities
Registered Subject Matter Experts will be responsible for:
- Facilitators: Delivering training sessions according to the curriculum, ensuring learners understand the material and meet learning outcomes.
- Assessors: Evaluating learner performance, conducting assessments, and ensuring competency standards are met.
- Moderators: Reviewing assessments, ensuring compliance with quality assurance standards, and maintaining the integrity of the assessment process.
Registration As A Subject Matter Expert (SME)
Apply as a registered subject matter expert (Facilitator, Assessor, Moderator)
Contact Regional Specialists
For support or clarification, contact your regional Quality Assurance specialist:
Western Cape & Northern Cape
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Kehilwe Khwane

Quality Assurance Specialist
Tel: 021 462 0057
E-mail: KehilweK@fpmseta.org.za
Physical Address:
Reserve Bank Building
8th Floor
60 St. Georges Mall & Hout Street
Cape Town CBD
KwaZulu-Natal, Eastern Cape & Free State
Linda Zwane
Quality Assurance Specialist
Tel: 031 702 4482
E-mail: LindaZ@fpmseta.org.za
Physical Address:
BDO House, 7 Derby Downs Office Park Westville, Durban
Postal Address:
PO Box 935, Pinetown, 3600
Gauteng, Mpumalanga, North West & Limpopo
Thabo Ramajoana
Quality Assurance Specialist
E-mail: ThaboR@fpmseta.org.za
Siyasanga Maqubela
National Learning Programmes Specialist
E-mail: SiyasangaM@fpmseta.org.za
Mokgadi Ragolane
National Occupational Qualifications Development Specialist
E-mail: MokgadiR@fpmseta.org.za
Tel: 021 462 0057
Physical Address:
1st Floor, 8 Summit Road, Dunkeld West, Randburg
Postal Address:
PO Box 31276, Braamfontein, 2017
Please ensure you CC the following email addresses when communicating with the following entities:
Quality Council for Trades and Occupations: qcto@fpmseta.org.za
National Artisan Moderation Body: tradetestcertificate@fpmseta.org.za